Kaizen is a Japanese term that means ‘improvement’ or ‘change for the better’. It refers to a philosophy of continuous improvement in various aspects of life and involves all employees, from management to staff, in the improvement process, fostering a culture of collaboration and efficiency. 

The Florence House team have a commitment to Kaizen. We are aware of the impact our activities have on our clients, our staff, our suppliers and the environment. Our vision is to become the best retreat centre in the South East.

We believe that Florence House is ‘a magical place where extraordinary things happen’.

We are committed to making more space for nature to become abundant once again. Giving our struggling wildlife the chance to recover and also restore beautiful wild places.

Places that nurture wildlife and places that store carbon and help tackle the climate crisis.